Support

Goalendar is operated by AureKA Tech LLC.

Contact us in the app

Open the Me tab and tap “Contact us”. Enter your name, your email address and what happened, and turn on the switch that lets us send it to support (Zendesk, our support service, holds the tickets); nothing is sent without it. The app adds its version and your platform (iPhone or Android). We reply by email; there is no in-app conversation or reply inbox. Our copy of the message is deleted once Zendesk has it. The privacy policy says how long Zendesk keeps it.

Contact us by email

Write to support@goalendar.app. Use email if you cannot sign in or prefer to contact us directly. Include what happened and your Goalendar version from the bottom of the Me tab. Do not send passwords or device tokens.

Delete your account

Open the Me tab and tap Delete account. Read what will be deleted, then type DELETE to confirm. If you own a group that still has other members, transfer ownership or leave it first; the page tells you which groups. Your name, email address, photo and settings are deleted and you leave every group. Predictions for fixtures that have already started, and the points they earned, stay in your groups’ history as “Deleted player” so everyone’s past tables stay right.

If deletion cannot finish, sign in and try again, or email support@goalendar.app. Deleting the app from your phone does not delete your Goalendar account.

No longer have the app? Email support@goalendar.app from the address on your account and ask us to delete it. We delete the same data as the app does and confirm by email. The privacy policy lists what is deleted and what stays.